The Haven Studio (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our property styling and Airbnb services.

We may collect personal and non-personal information from you, including but not limited to the following.

  • Contact information
    Name, email address, phone number, and postal address.

  • Service information
    Property details, service requests, and booking information.

  • Payment information
    Payment information processed securely via third-party payment providers.

  • Website usage information
    IP address, browser type, device information, pages visited, and interactions with our website.

  • Communications
    Emails, messages, or inquiries you send to us.

We may use your information for purposes including those listed below.

  • Providing our property styling and services.

  • Processing bookings, payments, and invoices.

  • Responding to inquiries and providing customer support.

  • Sending promotional materials, updates, or newsletters, with your consent.

  • Improving our services, website, and user experience.

  • Complying with legal obligations.

We do not sell, trade, or rent your personal information to third parties. We may share your information with the following, listed below.

  • Service providers
    Third-party providers that assist in payment processing, marketing, or IT support.

  • Legal obligations
    If required by law or to protect our legal rights.

  • Business transfers
    In the event of a merger, acquisition, or sale of assets.

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us understand website traffic, user behavior, and preferences. You can manage or disable cookies through your browser settings.

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Depending on your location, you may have the right to do the following.

  • Access or obtain a copy of your personal information.

  • Request correction or deletion of your personal information.

  • Opt-out of marketing communications.

  • Restrict or object to the processing of your personal information.

To exercise these rights, please contact us at inquire@thehavenstudio.au

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any linked sites.

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time, and any changes will be posted on this page. We encourage you to review this policy periodically.



If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us via our contact page, or directly at inquire@thehavenstudio.au